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A manager gives verbal instructions but employees remember different details later. What is the most suitable correction?

Answer and explanation

Correct answer: Send a written summary after verbal instructions

The governing concept is combining communication methods to improve accuracy and provide a reference. A written summary after the verbal explanation records the same instructions, lets employees review details, and reduces differences caused by memory or distraction. Speaking faster can worsen confusion, gestures cannot preserve complete instructions, and avoiding feedback removes a useful check. Therefore, option B is the most suitable correction.

Related tags

Verbal InstructionsWritten SummaryCommunication AccuracyFeedbackMethods Of CommunicationCommunication Skills IArtificial IntelligenceClass 9 Mcq

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