Introduction to entrepreneurship

Correct answer: A. Money received from selling goods or services

Business income is the money earned or received from business activities, especially by selling goods or providing services. Borrowed money is a loan and creates an obligation to repay; production cost is an expense, not income; and tax is a payment made to the government. Income should also not be confused with profit, because profit is generally what remains after expenses are deducted from income.

Correct answer: C. Creating a new useful solution to a problem

Creative thinking involves generating a fresh idea or approach that is useful for solving a problem or meeting a need. It may lead to innovation when the idea is developed and applied successfully. Repeating mistakes, abandoning problems, or ignoring customers does not show creativity because none produces a constructive new solution.

Correct answer: D. Understand the reason and improve the next plan

After a failure, the entrepreneur should examine what happened, collect feedback, identify the causes, and change the plan or method where necessary. This reflective process turns experience into learning and can reduce repeated mistakes. Stopping all effort, blaming customers, or hiding errors prevents improvement and does not solve the underlying problem.

Correct answer: A. Pricing

Pricing is the process of deciding how much customers will pay for a product or service. The decision may consider production cost, customer demand, competition, quality, and the desired margin. Production means making the item, distribution means moving it to customers, and recruitment means hiring people, so none of those terms names price setting.

Correct answer: C. Starting a solution independently after seeing a problem

Initiative means recognising a need or problem and taking suitable action without waiting for someone else to give every instruction. An entrepreneur may begin by researching the issue, proposing a solution, or testing a small idea. Waiting passively, ignoring opportunities, or postponing work shows the opposite of proactive entrepreneurial behaviour.

Correct answer: C. Quantity of goods or services available for sale

Supply refers to the quantity of a good or service that producers or sellers make available for sale under particular conditions. It is different from demand, which refers to customers' willingness and ability to buy. Complaints, holidays, and the number of advertisements do not measure the amount offered in the market.

Correct answer: D. To maintain efficiency and customer trust

Timely completion helps an entrepreneur meet promises, coordinate suppliers and employees, control delays, and serve customers reliably. This improves efficiency and builds trust. It does not mean changing every plan, making customers wait, or avoiding cost records. If an unexpected problem occurs, communicating honestly and revising a schedule responsibly is also part of good time management.

Correct answer: A. Giving clear direction to work

A business goal states the result that the entrepreneur wants to achieve, such as reaching a sales level, serving a number of customers, or completing a project. A clear and measurable goal guides decisions, priorities, and evaluation of progress. It does not stop decisions or waste resources; instead, it helps use resources purposefully.

Correct answer: D. Treats them with respect and fairness

A responsible entrepreneur communicates clearly, treats employees with dignity, gives suitable work and guidance, and applies rules fairly. Respect and fairness improve trust, cooperation, motivation, and the quality of work. Withholding information, ignoring employees, or assigning tasks without needed training can create confusion and harm both employees and the business.

Correct answer: A. Informing people about a product or service

Promotion is a marketing activity used to inform and persuade potential customers about a product, service, its features, and its benefits. It may use communication channels such as posters, demonstrations, social media, or announcements. Promotion does not stop production, hide customers, or determine employee holidays; those are unrelated activities.

Correct answer: B. To use money properly and improve the chance of profit

Expense control helps the entrepreneur use limited money carefully, avoid unnecessary spending, maintain cash flow, and improve the possibility of profit. It does not mean stopping all spending; essential costs for quality, workers, materials, and service must still be paid. Reducing customers or making products unavailable would harm the business rather than improve it.

Correct answer: C. Guiding the team toward a goal

Leadership means helping a team work together toward a shared goal. An entrepreneurial leader explains the purpose, listens to ideas, assigns responsibilities, motivates people, and supports problem-solving. Doing every task alone or merely giving orders is not effective leadership. Good leadership combines direction with communication, cooperation, and responsibility.

Correct answer: D. Information about customer preferences and competitors

Market research collects and analyses information about potential customers, their needs and preferences, demand, prices, competitors, and market conditions. This information helps an entrepreneur choose a product, set a suitable price, and plan promotion. Weather or holiday information may occasionally matter, but neither alone represents the main purpose of market research.

Correct answer: A. Computer repair

Computer repair is a service because the customer receives an activity, skill, and result rather than a newly purchased physical item. A computer table, mobile phone, and paper notebook are tangible goods that can be physically owned and stored. A business may sell goods and services together, but the repair activity itself is classified as a service.

Correct answer: B. So the product meets customer expectations

Quality checking helps identify defects, unsafe features, missing parts, or performance problems before or after a product reaches customers. Improving quality increases satisfaction, reduces returns and complaints, and builds trust in the business. It may require time and resources, but its purpose is not to slow production, hide prices, or stop advertising.

Correct answer: C. Brand identity

A business name and symbol help customers recognise and distinguish a business, product, or service. Together they form important parts of its brand identity, especially when used consistently with a clear image and message. They are not raw materials, production costs, or losses, although a business may spend money to design and promote them.

Correct answer: D. So the business can operate legally

Knowledge of applicable laws and rules helps an entrepreneur register and operate the business properly, follow safety and labour requirements, protect customers, maintain records, and meet tax or licensing duties where applicable. Compliance does not mean avoiding taxes or removing competitors. It supports lawful, responsible, and trustworthy business activity.

Correct answer: A. Getting an accurate account of income and expenses

Records of sales, purchases, expenses, stock, and payments help an entrepreneur know how much money comes in and goes out. This supports calculation of profit, budgeting, tax or compliance work where required, and better decisions. Good records do not remove customers or stop production; they make business performance easier to understand.

Correct answer: B. Honest and fair business conduct

Business ethics refers to principles that guide honest, fair, responsible, and respectful conduct in business. Ethical behaviour includes truthful information, fair treatment, keeping promises, protecting customers, and following relevant rules. Earning profit can be a business aim, but profit alone is not ethics. Ignoring rules or misleading customers is unethical conduct.

Correct answer: C. Adaptability

Adaptability is the ability to respond constructively when customer preferences, technology, competition, costs, or other business conditions change. An adaptable entrepreneur learns, reviews the situation, and modifies a product, plan, or method when needed. Laziness, dependence, and carelessness do not describe thoughtful adjustment to changing circumstances.

Correct answer: D. So important tasks are completed first

Prioritising tasks means arranging work according to urgency, importance, deadlines, and available resources. It helps the entrepreneur complete critical activities first, meet commitments, and avoid wasting time on less important work. It does not mean doing only easy tasks or leaving work unfinished; priorities should be reviewed as circumstances change.

Correct answer: A. Two or more people running a business together

In a basic sense, a partnership is a business arrangement in which two or more people agree to operate a business and share responsibilities. Depending on their agreement and applicable law, partners may also share investment, decision-making, profits, and risks. A customer purchase, an employee leaving, or government closure is not a partnership.

Correct answer: B. Quality, price, and timely supply

A supplier should be evaluated on the quality and suitability of materials, price, reliability, delivery time, service, and ability to meet the required quantity. A low price alone may not be useful if quality is poor or delivery is late. An advertisement, office colour, or employee count by itself cannot show whether the supplier will meet business needs.

Correct answer: C. Delivering the product to the customer

A distribution system moves finished goods or makes services available from the producer or seller to the customer. It may involve storage, transport, wholesalers, retailers, or direct delivery. Production means making the product, while pricing concerns its cost to the buyer. Deleting records is unrelated, so delivering the product is the correct purpose.

Correct answer: D. Comparing actual results with goals

Progress can be reviewed by comparing actual results, such as sales, costs, customers, or completed tasks, with the goals set in the plan. The comparison shows achievements, gaps, and areas needing correction. Ignoring records or relying only on guesses gives weak evidence, while copying a competitor does not measure the business's own performance.