B. यह पर्याप्त रूप से विशिष्ट नहीं है/It is not sufficiently specific
Step 1
Concept
Without a clear standard an objective becomes weak. In exams treat vague target as a weak objective.
Step 2
Why this answer is correct
The correct answer is B. यह पर्याप्त रूप से विशिष्ट नहीं है / It is not sufficiently specific. Without a clear standard an objective becomes weak. In exams treat vague target as a weak objective.
Step 3
Exam Tip
बिना स्पष्ट मापदंड के उद्देश्य कमजोर होता है। परीक्षा में अस्पष्ट लक्ष्य को कमजोर उद्देश्य मानें।
C. उद्देश्यों का संभावित टकराव/Possible conflict of objectives
Step 1
Concept
Targets of two departments may conflict with each other. In exams treat departmental conflict as an objective coordination problem.
Step 2
Why this answer is correct
The correct answer is C. उद्देश्यों का संभावित टकराव / Possible conflict of objectives. Targets of two departments may conflict with each other. In exams treat departmental conflict as an objective coordination problem.
Step 3
Exam Tip
दो विभागों के लक्ष्य एक दूसरे से टकरा सकते हैं। परीक्षा में departmental conflict को objective coordination problem समझें।
A. क्योंकि इसमें आधार स्थिति लक्ष्य और समय सीमा है/Because it has baseline target and deadline
Step 1
Concept
Baseline and target give measurability. In exams treat baseline plus target as a strong objective clue.
Step 2
Why this answer is correct
The correct answer is A. क्योंकि इसमें आधार स्थिति लक्ष्य और समय सीमा है / Because it has baseline target and deadline. Baseline and target give measurability. In exams treat baseline plus target as a strong objective clue.
Step 3
Exam Tip
आधार स्थिति और लक्ष्य मापनीयता देते हैं। परीक्षा में baseline plus target को strong objective clue मानें।
D. उद्देश्यों की अनेकता/Multiplicity of objectives
Step 1
Concept
An organisation can have many objectives. In exams connect different goals like profit and trust with multiplicity.
Step 2
Why this answer is correct
The correct answer is D. उद्देश्यों की अनेकता / Multiplicity of objectives. An organisation can have many objectives. In exams connect different goals like profit and trust with multiplicity.
Step 3
Exam Tip
संगठन के कई उद्देश्य हो सकते हैं। परीक्षा में profit और trust जैसे अलग लक्ष्यों को multiplicity से जोड़ें।
Dues collection is a measurable target linked with finance. In exams treat collection target as a financial objective.
Step 2
Why this answer is correct
The correct answer is A. वित्तीय उद्देश्य / Financial objective. Dues collection is a measurable target linked with finance. In exams treat collection target as a financial objective.
Step 3
Exam Tip
बकाया वसूली finance से जुड़ा मापनीय लक्ष्य है। परीक्षा में collection target को financial objective मानें।
B. औसत परीक्षा परिणाम को अगले सत्र में 68 से 76 करना/Raise average exam result from 68 to 76 next session
Step 1
Concept
Number and deadline make an objective measurable. In exams convert vague academic aim into measurable target.
Step 2
Why this answer is correct
The correct answer is B. औसत परीक्षा परिणाम को अगले सत्र में 68 से 76 करना / Raise average exam result from 68 to 76 next session. Number and deadline make an objective measurable. In exams convert vague academic aim into measurable target.
Step 3
Exam Tip
संख्या और समय सीमा उद्देश्य को मापनीय बनाते हैं। परीक्षा में vague academic aim को measurable target में बदलें।
An objective should be achievable and realistic. In exams treat a target beyond capacity as a weak objective.
Step 2
Why this answer is correct
The correct answer is C. यथार्थवाद की कमी / Lack of realism. An objective should be achievable and realistic. In exams treat a target beyond capacity as a weak objective.
Step 3
Exam Tip
objective achievable और realistic होना चाहिए। परीक्षा में capacity से बाहर लक्ष्य को weak objective मानें।
C. क्या परिणाम प्राप्त करना है/What result is to be achieved
Step 1
Concept
Objective focuses on what result is to be achieved. In exams connect how to compete with strategy.
Step 2
Why this answer is correct
The correct answer is C. क्या परिणाम प्राप्त करना है / What result is to be achieved. Objective focuses on what result is to be achieved. In exams connect how to compete with strategy.
Step 3
Exam Tip
उद्देश्य what result पर केंद्रित होता है। परीक्षा में how to compete को strategy से जोड़ें।
Different branch targets are still linked with the main direction. In exams connect linked goals with alignment and coordination.
Step 2
Why this answer is correct
The correct answer is B. उद्देश्यों का तालमेल / Alignment of objectives. Different branch targets are still linked with the main direction. In exams connect linked goals with alignment and coordination.
Step 3
Exam Tip
अलग शाखा लक्ष्य भी मुख्य दिशा से जुड़े हैं। परीक्षा में linked goals को alignment और coordination से जोड़ें।
B. मशीन की ध्वनि से दोष पहचानने की तकनीक/Technique of identifying fault by machine sound
Step 1
Concept
A technique is method not objective. In exams understand how to do as method and what to achieve as objective.
Step 2
Why this answer is correct
The correct answer is B. मशीन की ध्वनि से दोष पहचानने की तकनीक / Technique of identifying fault by machine sound. A technique is method not objective. In exams understand how to do as method and what to achieve as objective.
Step 3
Exam Tip
तकनीक विधि है उद्देश्य नहीं। परीक्षा में how to do को method और what to achieve को objective समझें।
A very easy target can reduce motivation. In exams remember to keep an objective realistic yet challenging.
Step 2
Why this answer is correct
The correct answer is A. प्रेरक चुनौती / Motivating challenge. A very easy target can reduce motivation. In exams remember to keep an objective realistic yet challenging.
Step 3
Exam Tip
बहुत आसान लक्ष्य motivation कम कर सकता है। परीक्षा में objective को realistic yet challenging रखना याद रखें।
Objectives give a basis for comparison and correction in controlling. In exams treat target actual gap as deviation.
Step 2
Why this answer is correct
The correct answer is B. नियंत्रण / Controlling. Objectives give a basis for comparison and correction in controlling. In exams treat target actual gap as deviation.
Step 3
Exam Tip
उद्देश्य controlling में comparison और correction का आधार देते हैं। परीक्षा में target actual gap को deviation मानें।
A. बाजार विस्तार से जुड़ा मापनीय उद्देश्य/Measurable objective related to market expansion
Step 1
Concept
A target to get customers from rural market is linked with market expansion. In exams understand segment target as marketing objective.
Step 2
Why this answer is correct
The correct answer is A. बाजार विस्तार से जुड़ा मापनीय उद्देश्य / Measurable objective related to market expansion. A target to get customers from rural market is linked with market expansion. In exams understand segment target as marketing objective.
Step 3
Exam Tip
ग्रामीण बाजार से ग्राहक पाने का लक्ष्य market expansion से जुड़ा है। परीक्षा में segment target को marketing objective समझें।
A. objective desired result है और rule do or do not आदेश है/Objective is desired result and rule is do or do not command
Step 1
Concept
Objective states goal and rule gives strict instruction. In exams keep result and command separate.
Step 2
Why this answer is correct
The correct answer is A. objective desired result है और rule do or do not आदेश है / Objective is desired result and rule is do or do not command. Objective states goal and rule gives strict instruction. In exams keep result and command separate.
Step 3
Exam Tip
objective लक्ष्य बताता है और rule कठोर निर्देश देता है। परीक्षा में result और command अलग रखें।
B. छह महीनों में repeat purchase rate 40 प्रतिशत से 55 प्रतिशत करना/Raise repeat purchase rate from 40 percent to 55 percent in six months
Step 1
Concept
Repeat purchase rate and deadline make loyalty measurable. In exams measure an intangible goal through an indicator.
Step 2
Why this answer is correct
The correct answer is B. छह महीनों में repeat purchase rate 40 प्रतिशत से 55 प्रतिशत करना / Raise repeat purchase rate from 40 percent to 55 percent in six months. Repeat purchase rate and deadline make loyalty measurable. In exams measure an intangible goal through an indicator.
Step 3
Exam Tip
repeat purchase rate और समय सीमा loyalty को measurable बनाते हैं। परीक्षा में intangible goal को indicator से मापें।
A. जवाबदेही अस्पष्ट हो सकती है/Accountability may remain unclear
Step 1
Concept
It is useful to specify the responsible unit in an objective. In exams treat accountable target as a better objective.
Step 2
Why this answer is correct
The correct answer is A. जवाबदेही अस्पष्ट हो सकती है / Accountability may remain unclear. It is useful to specify the responsible unit in an objective. In exams treat accountable target as a better objective.
Step 3
Exam Tip
objective में responsible unit स्पष्ट होना उपयोगी है। परीक्षा में accountable target को better objective मानें।
A. quality compromise हो सकता है/Quality may be compromised
Step 1
Concept
Only quantity target can weaken quality. In exams treat balanced objective as better.
Step 2
Why this answer is correct
The correct answer is A. quality compromise हो सकता है / Quality may be compromised. Only quantity target can weaken quality. In exams treat balanced objective as better.
Step 3
Exam Tip
केवल quantity target quality को कमजोर कर सकता है। परीक्षा में balanced objective को बेहतर मानें।
A. target standard और actual result/Target standard and actual result
Step 1
Concept
Achievement needs target and actual comparison. In exams connect measurement data with controlling.
Step 2
Why this answer is correct
The correct answer is A. target standard और actual result / Target standard and actual result. Achievement needs target and actual comparison. In exams connect measurement data with controlling.
Step 3
Exam Tip
achievement के लिए target और actual comparison चाहिए। परीक्षा में measurement data को controlling से जोड़ें।
Employee turnover is a measurable target linked with HR. In exams understand employee retention as HR objective.
Step 2
Why this answer is correct
The correct answer is B. मानव संसाधन / Human resource. Employee turnover is a measurable target linked with HR. In exams understand employee retention as HR objective.
Step 3
Exam Tip
employee turnover HR से जुड़ा मापनीय लक्ष्य है। परीक्षा में employee retention को HR objective समझें।
A. जब team सिर्फ number पूरा करने के लिए गलत बिक्री दर्ज करे/When team records false sales only to complete number
Step 1
Concept
Too much pressure on numbers can cause unethical action. In exams understand side effects of objective pressure.
Step 2
Why this answer is correct
The correct answer is A. जब team सिर्फ number पूरा करने के लिए गलत बिक्री दर्ज करे / When team records false sales only to complete number. Too much pressure on numbers can cause unethical action. In exams understand side effects of objective pressure.
Step 3
Exam Tip
संख्या पर अत्यधिक जोर unethical action करा सकता है। परीक्षा में objective pressure के side effect को समझें।
A. objective target बताता है और budget target के लिए resources को संख्या में दिखा सकता है/Objective states target and budget can show resources for target in numbers
Step 1
Concept
Objective states what to achieve and budget gives numerical plan of resources. In exams keep target and resource estimate separate.
Step 2
Why this answer is correct
The correct answer is A. objective target बताता है और budget target के लिए resources को संख्या में दिखा सकता है / Objective states target and budget can show resources for target in numbers. Objective states what to achieve and budget gives numerical plan of resources. In exams keep target and resource estimate separate.
Step 3
Exam Tip
objective क्या पाना है बताता है और budget resources का numerical plan देता है। परीक्षा में target और resource estimate अलग रखें।
A. objective alignment कमजोर है/Objective alignment is weak
Step 1
Concept
The team target does not match the main objective. In exams treat misaligned target as a coordination problem.
Step 2
Why this answer is correct
The correct answer is A. objective alignment कमजोर है / Objective alignment is weak. The team target does not match the main objective. In exams treat misaligned target as a coordination problem.
Step 3
Exam Tip
team target main objective से मेल नहीं खाता। परीक्षा में misaligned target को coordination problem मानें।
A. चार वर्षों में export revenue को कुल revenue का 35 प्रतिशत बनाना/Make export revenue 35 percent of total revenue in four years
Step 1
Concept
A target linked with long term and whole business direction is strategic objective. In exams identify long-term organisation-wide target.
Step 2
Why this answer is correct
The correct answer is A. चार वर्षों में export revenue को कुल revenue का 35 प्रतिशत बनाना / Make export revenue 35 percent of total revenue in four years. A target linked with long term and whole business direction is strategic objective. In exams identify long-term organisation-wide target.
Step 3
Exam Tip
लंबी अवधि और पूरे business direction से जुड़ा लक्ष्य strategic objective है। परीक्षा में long-term organisation-wide target पहचानें।
Reducing return rate is linked with quality and customer satisfaction improvement. In exams treat defect return target as quality objective.
Step 2
Why this answer is correct
The correct answer is A. गुणवत्ता सुधार / Quality improvement. Reducing return rate is linked with quality and customer satisfaction improvement. In exams treat defect return target as quality objective.
Step 3
Exam Tip
return rate घटाना quality और customer satisfaction सुधार से जुड़ा है। परीक्षा में defect return target को quality objective मानें।
A. जब sales target पूरा करने के लिए misleading promise करने का दबाव हो/When there is pressure to make misleading promises to meet sales target
Step 1
Concept
Objective pressure can cause wrong practices. In exams balance target achievement with ethics.
Step 2
Why this answer is correct
The correct answer is A. जब sales target पूरा करने के लिए misleading promise करने का दबाव हो / When there is pressure to make misleading promises to meet sales target. Objective pressure can cause wrong practices. In exams balance target achievement with ethics.
Step 3
Exam Tip
objective pressure गलत practices करा सकता है। परीक्षा में target achievement को ethics से balance करें।
B. एक वर्ष में 1000 students को free skill training देना/Give free skill training to 1000 students in one year
Step 1
Concept
Beneficiary count and deadline make a measurable CSR objective. In exams see social goal in measurable form.
Step 2
Why this answer is correct
The correct answer is B. एक वर्ष में 1000 students को free skill training देना / Give free skill training to 1000 students in one year. Beneficiary count and deadline make a measurable CSR objective. In exams see social goal in measurable form.
Step 3
Exam Tip
beneficiary count और time सीमा measurable CSR objective बनाते हैं। परीक्षा में social goal को measurable form में देखें।
A. corporate profit target से department cost target और employee output target जुड़ना/Linking corporate profit target with department cost target and employee output target
Step 1
Concept
Objectives can be linked from top level to lower level. In exams identify hierarchy through aligned levels.
Step 2
Why this answer is correct
The correct answer is A. corporate profit target से department cost target और employee output target जुड़ना / Linking corporate profit target with department cost target and employee output target. Objectives can be linked from top level to lower level. In exams identify hierarchy through aligned levels.
Step 3
Exam Tip
उद्देश्य top level से lower level तक जुड़ सकते हैं। परीक्षा में hierarchy को aligned levels से पहचानें।
C. अगले 30 days में 92 percent tickets first response में close करना/Close 92 percent tickets in first response in next 30 days
Step 1
Concept
Percentage action and time make a testable objective. In exams look for measurable condition plus period.
Step 2
Why this answer is correct
The correct answer is C. अगले 30 days में 92 percent tickets first response में close करना / Close 92 percent tickets in first response in next 30 days. Percentage action and time make a testable objective. In exams look for measurable condition plus period.
Step 3
Exam Tip
percentage action और time testable objective बनाते हैं। परीक्षा में measurable condition plus period देखें।
A. ताकि common direction और coordination बने/So common direction and coordination are created
Step 1
Concept
Shared objective brings efforts in one direction. In exams connect communication of objectives with coordination.
Step 2
Why this answer is correct
The correct answer is A. ताकि common direction और coordination बने / So common direction and coordination are created. Shared objective brings efforts in one direction. In exams connect communication of objectives with coordination.
Step 3
Exam Tip
shared objective से efforts एक दिशा में आते हैं। परीक्षा में communication of objectives को coordination से जोड़ें।
A. छह months में sales 15 percent बढ़ाना और credit देते समय customer record देखना/Increase sales by 15 percent in six months and consider customer record while giving credit
Step 1
Concept
The first is measurable result and the second is decision guidance. In exams target is objective and guidance is policy.
Step 2
Why this answer is correct
The correct answer is A. छह months में sales 15 percent बढ़ाना और credit देते समय customer record देखना / Increase sales by 15 percent in six months and consider customer record while giving credit. The first is measurable result and the second is decision guidance. In exams target is objective and guidance is policy.
Step 3
Exam Tip
पहला measurable result है और दूसरा decision guidance है। परीक्षा में target objective और guidance policy है।
A. क्या उसका scope पूरे organization पर है/Whether its scope covers the whole organisation
Step 1
Concept
Corporate objective is linked with the scope of the whole organisation. In exams decide objective level by scope.
Step 2
Why this answer is correct
The correct answer is A. क्या उसका scope पूरे organization पर है / Whether its scope covers the whole organisation. Corporate objective is linked with the scope of the whole organisation. In exams decide objective level by scope.
Step 3
Exam Tip
corporate objective पूरे organization के scope से जुड़ा होता है। परीक्षा में scope देखकर objective level तय करें।
Absenteeism is an HR target linked with employee behaviour. In exams treat attendance related target as HR objective.
Step 2
Why this answer is correct
The correct answer is A. मानव संसाधन / Human resource. Absenteeism is an HR target linked with employee behaviour. In exams treat attendance related target as HR objective.
Step 3
Exam Tip
absenteeism employee behaviour से जुड़ा HR target है। परीक्षा में attendance related लक्ष्य को HR objective मानें।
A. जब केवल units target हो और safety target बिल्कुल न हो/When only units target exists and there is no safety target
Step 1
Concept
Focus only on output can ignore safety. In exams keep key results together in a balanced objective.
Step 2
Why this answer is correct
The correct answer is A. जब केवल units target हो और safety target बिल्कुल न हो / When only units target exists and there is no safety target. Focus only on output can ignore safety. In exams keep key results together in a balanced objective.
Step 3
Exam Tip
सिर्फ output पर focus safety को ignore कर सकता है। परीक्षा में balanced objective में key results साथ रखें।
A. planning को दिशा देना control standard देना और efforts coordinate करना/Giving direction to planning providing control standard and coordinating efforts
Step 1
Concept
Objectives help in direction control and coordination. In exams treat objectives as the basic guide of planning.
Step 2
Why this answer is correct
The correct answer is A. planning को दिशा देना control standard देना और efforts coordinate करना / Giving direction to planning providing control standard and coordinating efforts. Objectives help in direction control and coordination. In exams treat objectives as the basic guide of planning.
Step 3
Exam Tip
objectives direction control और coordination में मदद करते हैं। परीक्षा में objectives को planning का मूल guide मानें।
A. commitment और motivation/Commitment and motivation
Step 1
Concept
Understanding purpose increases commitment. In exams connect objective communication with motivation.
Step 2
Why this answer is correct
The correct answer is A. commitment और motivation / Commitment and motivation. Understanding purpose increases commitment. In exams connect objective communication with motivation.
Step 3
Exam Tip
purpose समझने से commitment बढ़ती है। परीक्षा में objective communication को motivation से जोड़ें।
A. ग्राहक सेवा और quality से जुड़ा measurable objective/Measurable objective linked with customer service and quality
Step 1
Concept
Reducing repeat complaint is a measurable goal of service quality. In exams understand repeat rate as service objective.
Step 2
Why this answer is correct
The correct answer is A. ग्राहक सेवा और quality से जुड़ा measurable objective / Measurable objective linked with customer service and quality. Reducing repeat complaint is a measurable goal of service quality. In exams understand repeat rate as service objective.
Step 3
Exam Tip
repeat complaint घटाना service quality का measurable लक्ष्य है। परीक्षा में repeat rate को service objective समझें।
A. objective market share target देता है और strategy उसे पाने की broad competitive direction देती है/Objective gives market share target and strategy gives broad competitive direction to achieve it
Step 1
Concept
Objective gives target and strategy shows broad path. In exams keep what and broad how separate.
Step 2
Why this answer is correct
The correct answer is A. objective market share target देता है और strategy उसे पाने की broad competitive direction देती है / Objective gives market share target and strategy gives broad competitive direction to achieve it. Objective gives target and strategy shows broad path. In exams keep what and broad how separate.
Step 3
Exam Tip
objective target देता है और strategy broad path बताती है। परीक्षा में what और broad how अलग रखें।
Score is measurable but deadline is absent. In exams look for time limit also for a strong objective.
Step 2
Why this answer is correct
The correct answer is A. समयबद्धता की कमी / Lack of time-bound nature. Score is measurable but deadline is absent. In exams look for time limit also for a strong objective.
Step 3
Exam Tip
score measurable है पर deadline नहीं है। परीक्षा में strong objective के लिए time limit भी देखें।
A. objective result बताता है और programme activities का package हो सकता है/Objective states result and programme can be a package of activities
Step 1
Concept
Objective states what is to be achieved and programme can be a set of tasks. In exams keep result and activity package separate.
Step 2
Why this answer is correct
The correct answer is A. objective result बताता है और programme activities का package हो सकता है / Objective states result and programme can be a package of activities. Objective states what is to be achieved and programme can be a set of tasks. In exams keep result and activity package separate.
Step 3
Exam Tip
objective क्या हासिल करना है बताता है और programme कामों का set हो सकता है। परीक्षा में result और activity package अलग रखें।
A. growth और quality दोनों balanced रहते हैं/Both growth and quality remain balanced
Step 1
Concept
Sales growth and returns reduction together make a balanced objective set. In exams balance multiple objectives.
Step 2
Why this answer is correct
The correct answer is A. growth और quality दोनों balanced रहते हैं / Both growth and quality remain balanced. Sales growth and returns reduction together make a balanced objective set. In exams balance multiple objectives.
Step 3
Exam Tip
sales growth और returns reduction together balanced objective set बनाते हैं। परीक्षा में multiple objectives को balance करें।
A. target numbers केवल top management file में हैं और workers को नहीं बताए गए/Target numbers are only in top management file and workers are not told
Step 1
Concept
Even if objective is clear execution weakens if it is not communicated. In exams treat communicated objectives as effective.
Step 2
Why this answer is correct
The correct answer is A. target numbers केवल top management file में हैं और workers को नहीं बताए गए / Target numbers are only in top management file and workers are not told. Even if objective is clear execution weakens if it is not communicated. In exams treat communicated objectives as effective.
Step 3
Exam Tip
objective clear हो फिर भी communicate न हो तो execution कमजोर होगा। परीक्षा में communicated objectives को effective मानें।
A. हर month actual revenue को target revenue से compare करना/Comparing actual revenue with target revenue every month
Step 1
Concept
Actual and target comparison is use of performance standard. In exams treat objective as control base.
Step 2
Why this answer is correct
The correct answer is A. हर month actual revenue को target revenue से compare करना / Comparing actual revenue with target revenue every month. Actual and target comparison is use of performance standard. In exams treat objective as control base.
Step 3
Exam Tip
actual और target comparison performance standard का उपयोग है। परीक्षा में objective को control base मानें।
Onboarding time is a target linked with HR efficiency. In exams treat employee process time reduction as HR objective.
Step 2
Why this answer is correct
The correct answer is A. मानव संसाधन दक्षता / Human resource efficiency. Onboarding time is a target linked with HR efficiency. In exams treat employee process time reduction as HR objective.
Step 3
Exam Tip
onboarding time HR efficiency से जुड़ा target है। परीक्षा में employee process time reduction को HR objective मानें।
A. किस indicator से image improvement मापा जाएगा/Which indicator will measure image improvement
Step 1
Concept
Measurable indicator is needed for an intangible objective. In exams measure goals like image trust and satisfaction through indicators.
Step 2
Why this answer is correct
The correct answer is A. किस indicator से image improvement मापा जाएगा / Which indicator will measure image improvement. Measurable indicator is needed for an intangible objective. In exams measure goals like image trust and satisfaction through indicators.
Step 3
Exam Tip
intangible objective के लिए measurable indicator जरूरी है। परीक्षा में image trust satisfaction जैसे goals को indicators से मापें।
Repeat buyer percentage and quarter make the objective measurable and time-bound. In exams treat rate change with deadline as a strong objective.
Step 2
Why this answer is correct
The correct answer is A. मापनीय और समयबद्ध / Measurable and time-bound. Repeat buyer percentage and quarter make the objective measurable and time-bound. In exams treat rate change with deadline as a strong objective.
Step 3
Exam Tip
repeat buyer percentage और quarter objective को measurable and time-bound बनाते हैं। परीक्षा में rate change with deadline को strong objective मानें।
Without a fixed measure performance comparison becomes difficult. In exams look for indicators like output per employee in productivity objective.
Step 2
Why this answer is correct
The correct answer is A. मापदंड की अस्पष्टता / Unclear standard. Without a fixed measure performance comparison becomes difficult. In exams look for indicators like output per employee in productivity objective.
Step 3
Exam Tip
measure तय न होने से performance compare करना कठिन होगा। परीक्षा में productivity objective में output per employee जैसे indicator देखें।
A. company premium service चाहती है लेकिन team को केवल lowest price sales का target देती है/Company wants premium service but gives team only lowest price sales target
Step 1
Concept
There is a direction mismatch between premium service and lowest price sales target. In exams a departmental target not linked with the main goal is misalignment.
Step 2
Why this answer is correct
The correct answer is A. company premium service चाहती है लेकिन team को केवल lowest price sales का target देती है / Company wants premium service but gives team only lowest price sales target. There is a direction mismatch between premium service and lowest price sales target. In exams a departmental target not linked with the main goal is misalignment.
Step 3
Exam Tip
premium service और lowest price sales target में direction mismatch है। परीक्षा में main goal से न जुड़ा departmental target misalignment है।
Reducing churn is a measurable target to improve customer retention. In exams connect churn rate with retention objective.
Step 2
Why this answer is correct
The correct answer is A. ग्राहक प्रतिधारण / Customer retention. Reducing churn is a measurable target to improve customer retention. In exams connect churn rate with retention objective.
Step 3
Exam Tip
churn घटाना customer retention सुधारने का measurable target है। परीक्षा में churn rate को retention objective से जोड़ें।
