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Customer Satisfaction

Class 12 Business Studies के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Business StudiesIf a bonus plan is based only on sales numbers and customer satisfaction is falling which principle is at risk?Class 12Principles of ManagementFayol’s principles of managementExpert Business StudiesIn a company departmental targets are being achieved but customer satisfaction is falling because sales and service departments report separately. What is the most correct diagnosis?Class 12Nature and Significance of ManagementCoordinationExpert Business StudiesIn which situation does coordination directly affect customer satisfaction?Class 12Nature and Significance of ManagementCoordinationMedium Business StudiesIf the marketing team makes a customer promise but does not inform the production team, what may be the result?Class 12Nature and Significance of ManagementCoordinationMedium Business StudiesIf standard is achieved but customers are dissatisfied, what deeper weakness may exist in controlling?Class 12Nature and Significance of ManagementFunctions of managementMedium Business StudiesA manager conducted a satisfaction survey even after complaints decreased. Why is this scientifically appropriate?Class 12Nature and Significance of ManagementManagement as a ScienceExpert Business StudiesA manager measured customer satisfaction score even after the number of complaints reduced. Why is this scientific?Class 12Nature and Significance of ManagementManagement as a ScienceExpert Business StudiesIn an expert question on importance if the case has data analysis resource saving and customer improvement which answer will be better?Class 12Nature and Significance of ManagementImportance of managementExpert Business StudiesIn an organisation customer service employees cannot take decisions so even small complaints become long. Which importance is weak?Class 12Nature and Significance of ManagementImportance of managementExpert Business StudiesAn organisation monitors service promises to retain old customers. Which importance of management is shown?Class 12Nature and Significance of ManagementImportance of managementExpert Business StudiesIn which case will importance of management be considered incomplete?Class 12Nature and Significance of ManagementImportance of managementHard Business StudiesIf management only saves resources but customer satisfaction decreases which analysis is correct?Class 12Nature and Significance of ManagementImportance of managementHard Business StudiesAssertion states that good management can help customer satisfaction. Reason states that it organises quality time and service. Choose the correct option.Class 12Nature and Significance of ManagementImportance of managementExpert Business StudiesIf a manager focuses only on cost reduction and customer complaints rise due to lower quality what understanding of efficiency is incomplete?Class 12Nature and Significance of ManagementManagement conceptExpert Business StudiesIn which situation is the importance of management not limited only to resource saving?Class 12Nature and Significance of ManagementImportance of managementHard Business StudiesA company keeps departmental goals separate but does not set a common customer satisfaction standard. Which importance is weak?Class 12Nature and Significance of ManagementImportance of managementExpert Business StudiesIf management improves quality by studying customer complaint data which benefit is most clear?Class 12Nature and Significance of ManagementImportance of managementHard Business StudiesA company listens to old customer complaints and reduces service time. Which importance does this show?Class 12Nature and Significance of ManagementImportance of managementMedium Business StudiesIf an organisation improves service after listening to complaints which benefit is indicated?Class 12Nature and Significance of ManagementImportance of managementEasy Business StudiesWhich option links the importance of management with customer satisfaction?Class 12Nature and Significance of ManagementImportance of managementMedium