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Customer Satisfaction

Class 12 Business Studies के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Business StudiesWhich example shows programme activities not aligned with the objective?Class 12PlanningProgrammeHard Business StudiesA service organisation made a complaint resolution method but did not tell expected time to customer. What problem is likely?Class 12PlanningMethodHard Business StudiesA company aims to reduce its product return rate from 9% to 4% next year. Which objective area is this most directly related to?Class 12PlanningObjectivesHard Business StudiesA company's objective is to raise customer satisfaction score from 81 to 90 next year. This is linked with which type of objective?Class 12PlanningObjectivesMedium Business StudiesWhich objective is related to customer satisfaction?Class 12PlanningObjectivesMedium Business StudiesA company aims to improve its customer satisfaction score next year. What does this describe?Class 12PlanningObjectivesEasy Business StudiesIf the aim is to raise the customer satisfaction index from 70 to 85 next year then which plan does it show?Class 12PlanningTypes of plansMedium Business StudiesIf customer satisfaction is an objective but there is no survey method to measure it, which later step will be weak?Class 12PlanningPlanning processExpert Business StudiesIf a company achieves the target but customer satisfaction falls, what learning will come in follow-up?Class 12PlanningPlanning processExpert Business StudiesIf customer satisfaction is measured after implementation of a plan, which step does it strengthen?Class 12PlanningPlanning processMedium Business StudiesIf the target is to increase customer satisfaction next year this is an example of which step?Class 12PlanningPlanning processEasy Business StudiesIf a company sets a goal to improve customer satisfaction, what will be needed later to measure success?Class 12PlanningPlanning processMedium Business StudiesIf a plan focuses only on quantitative targets and ignores customer satisfaction, what is the risk?Class 12PlanningLimitations of planningExpert Business StudiesAfter demonetisation if bank deposits increased but customer satisfaction fell what should a manager conclude?Class 12Business EnvironmentDemonetisationExpert Business StudiesIf awareness about quality rises in society what should business prioritise?Class 12Business EnvironmentSocial environmentEasy Business StudiesA restaurant group added nutrition information and lighter meals after observing customer health concerns. Which importance is related?Class 12Business EnvironmentImportance of business environmentExpert Business StudiesA consumer goods company made the pack easier to open after learning from complaints. Which importance becomes clear?Class 12Business EnvironmentImportance of business environmentHard Business StudiesA company increased warranty service after observing new customer complaints. Which importance is shown?Class 12Business EnvironmentImportance of business environmentMedium Business StudiesA company launched service in a local language because it had studied customer behaviour. What result does this show?Class 12Business EnvironmentImportance of business environmentMedium Business StudiesWhy can environmental study increase customer satisfaction?Class 12Business EnvironmentImportance of business environmentEasy