Training and development

Correct answer: B. Staffing

The governing concept is staffing, which ensures that an organisation has the right people with the required qualifications and capabilities. Recruiting experienced accountants supplies suitable human resources, and training further develops their competence for organisational work. Therefore, option B is the best answer. Organising assigns duties and establishes authority relationships after the structure is designed. Planning sets objectives and methods, while controlling measures performance and corrects deviations. Those functions may interact with staffing, but recruitment and employee training are its clearest activities. The word “major” therefore points to staffing.

Correct answer: C. Staffing

Employee training and development fall within staffing because staffing is not limited to recruitment; it also includes developing people after they join the organisation. A training programme builds knowledge, skills, and competence, helping employees perform present duties better and prepare for greater responsibilities. Thus, option C is correct. Planning may determine the need, budget, and schedule for training, but the substance of employee development belongs to staffing. Directing motivates and guides employees, while controlling evaluates results against standards. The question’s focus is development through training, so staffing is the precise function.

Correct answer: C. Staffing

Staffing is the governing function because it ensures that the organisation obtains and develops suitable employees. Selecting extra salespersons is a recruitment and selection activity, and training them is a development activity within staffing. The festival creates an increased manpower requirement, so the manager must arrange capable people before the busy period begins. Planning may have identified the need, organising may define duties, and controlling may later review results, but none of those is the central action described. The dominant evidence is the combination of employee selection and training. Therefore option C is correct: staffing places the right people in the right jobs and improves their ability to perform.