Programme

Correct answer: B. Ignoring prerequisite

Permissions and similar prior activities must be placed in proper order. Link prerequisite with activity sequence in exams.

Correct answer: A. Evaluation will be unclear

Without success criteria proper evaluation of results is difficult. Remember criteria along with objective in exams.

Correct answer: C. Wrong resource and location decision

Demand study affects direction and resource decisions of a programme. Treat preliminary study as a programme base in exams.

Correct answer: D. Scope creep

The direct answer is option D: Scope creep. Scope means the work and boundaries originally approved for a programme. Scope creep occurs when extra activities are repeatedly added without properly reviewing time, cost, authority, or resources. Step by step, the original scope is defined, new requests appear, they are added informally, and the programme gradually becomes larger and harder to control. This can create schedule delay, cost pressure, resource shortages, confusion, and weaker coordination. Option D is correct because the named problem is scope expansion beyond the original agreement. Option A is wrong because adding uncontrolled work usually consumes time rather than saving it. Option B is wrong because uncontrolled additions can reduce coordination, not guarantee perfect coordination. Option C is wrong because adding activities does not itself create a cash receipt. Scope creep is also not simply any approved change; it is uncontrolled or poorly controlled expansion. Exam cue: extra work plus weak scope control equals scope creep.

Correct answer: A. Weakness in priority and time control

If critical activities are not identified the risk of delay rises. Link critical activities with priority in exams.

Correct answer: B. Resource leveling or rescheduling

Direct answer: Option B, resource leveling or rescheduling. A programme may contain activities that compete for the same person, machine, room, material or budget at the same time. This is called a resource conflict. Step 1: identify that two activities need one common resource simultaneously. Step 2: recognise that the same resource cannot normally perform both activities at once. Step 3: compare priorities, dependencies and deadlines. Step 4: either move one activity to another time, arrange an additional resource, or distribute the resource more evenly. This process is called resource leveling; changing the timetable is rescheduling. Option B is correct because it directly solves the clash while allowing the programme to continue in an organised way. Option A, remove objective, is wrong because a resource clash does not automatically make the programme objective unnecessary. Option C, stop all activities, is an excessive response and wastes work that may not be affected by the conflict. Option D, remove review, is wrong because review is needed to check whether the revised schedule works. Good planning matches activities with available resources and updates the plan when a conflict appears. Memory cue: one resource, two simultaneous tasks means level resources or change the schedule.

Correct answer: A. Programme may look successful even with lower quality

Cost control alone is not enough quality standards are also needed. Remember cost quality balance in exams.

Correct answer: C. Analyze stakeholders and set priority

Stakeholder analysis helps understand important expectations and influence. Remember stakeholder priority in exams.

Correct answer: B. Clear accountability centre

Final accountability should be clear in a programme. Link accountability centre with control in exams.

Correct answer: A. Wide impact of failure

Initial testing can detect major mistakes early. Link pilot testing with risk reduction in exams.

Correct answer: B. Pilot results, resource availability and suggestions for improvement

Even after a successful pilot, its results must be evaluated before proceeding to the next phase. The organisation should check whether objectives were achieved, whether funds, staff and other resources are available for expansion, and what improvements are suggested by the pilot. Changing the name or deleting records does not help assess programme quality. Exam tip: Treat a pilot as a test, evaluation and improvement stage before large-scale implementation.

Correct answer: C. Bottleneck

One bottleneck can slow the whole programme. Understand bottleneck as critical delay source in exams.

Correct answer: B. Who needs what information when and how

Right information should reach the right person at the right time. Remember the idea of communication matrix in exams.

Correct answer: C. Confidentiality and communication

Communication is necessary but sensitive information should be controlled. Remember balanced communication in exams.

Correct answer: A. Feedback loop will remain incomplete

Feedback is useful only when it leads to improvement. Link feedback loop with continuous improvement in exams.

Correct answer: B. Reassign role and activate alternative resource

Alternative arrangement is useful for human resource risk. Remember resource contingency in exams.

Correct answer: A. Opportunity to improve future programmes

Completing the visible stages of a programme is not the end of useful learning. A review should record what worked, what caused difficulty, how resources were used, and what could be changed next time. Documentation preserves this knowledge after the people involved move on or forget details. It turns experience into guidance that can be used when a similar programme is planned in the future.

If lessons are not documented, the organisation loses the opportunity to improve future programmes, so option A is correct. The record may help refine activities, timing, responsibilities, costs, and risk management. It cannot instantly make the cost zero, remove customers, or end rules; those choices are unrelated to programme learning. A post-programme review is valuable precisely because it supports learning and better future planning. Therefore, A follows clearly.

Correct answer: A. Service level and penalty terms

Vendor responsibility should be clear in advance. Link vendor terms with programme risk control in exams.

Correct answer: A. Change control

The direct answer is A: change control is needed. Change control is a formal system for requesting, evaluating, approving or rejecting, recording, and communicating changes to a programme. New activities may appear useful, but adding them without approval can expand the scope and disturb the schedule, budget, staff, and original objective. Option A is correct because it ensures that every proposed activity is examined before it becomes part of the programme. Option B is wrong because removing a standing rule does not assess or authorise new activities. Option C is wrong because ignoring resources would make the problem worse; changes must be checked against available people, money, equipment, and time. Option D is wrong because ending confidentiality has no connection with controlling programme changes. The step-by-step logic is: identify the proposed activity, assess its effect on scope, time, cost, quality, and resources, obtain the proper approval, update the plan, and communicate the decision. This protects the programme from uncontrolled expansion. Memory cue: no addition without evaluation and approval; that is change control.

Correct answer: A. Because legal requirement may affect initial activities too

Legal permission and compliance may be needed in many stages. Link compliance with early planning in exams.

Correct answer: A. Implementation errors and resistance

Communication and training are necessary for a new process. Link process change with communication in exams.

Correct answer: A. Problems and deviations will be detected late

Periodic monitoring compares actual progress with the planned programme. Without it, deviations such as delay, cost overrun, or poor work quality may be noticed only in the final report, leaving little time for corrective action. Option B is incorrect because coordination does not occur automatically. Exam tip: link monitoring with early detection of deviations and corrective action.

Correct answer: A. Objective was achieved and rules were also followed

Balanced evaluation checks both outcome and compliance. Remember outcome and compliance in exams.

Correct answer: A. Activity dependency and critical path

One delay in dependent activities can affect the whole plan. Remember the basic idea of critical path in exams.

Correct answer: A. Qualitative outcome evaluation

The direct answer is option A: Qualitative outcome evaluation. Counting attendees measures an output, such as how many people came or completed attendance. It does not show whether participants understood, learned, changed behaviour, or achieved the intended result. Step by step, a programme should record participation, define learning objectives, use suitable tests, demonstrations, feedback, or observation, and compare the results with the objectives. The missing part here is evaluation of the quality and effect of learning. Option A is correct. Option B is wrong because a standing rule is a continuing instruction, not evidence of learning. Option C is wrong because cash payment records money, not educational impact. Option D is wrong because a resource list shows inputs such as materials or staff, not the outcome produced. Attendance can be useful, but it is only an output. Memory cue: output tells how much was done; outcome tells what changed.