In which situation does a student show maturity in conflict resolution?
Answer and explanation
Correct answer: Staying calm, listening to both sides, and finding a solution
Mature conflict resolution begins with emotional control and active listening. Hearing both sides helps identify facts, needs, and misunderstandings before judging. The participants can then discuss a fair and workable solution, using respectful language and, when needed, a mediator. Immediate judgment, harsh anger, or ending communication may intensify the conflict rather than resolve it.
Frequently asked questions
What is the correct answer to this question?
Staying calm, listening to both sides, and finding a solution
Why is this the correct answer?
Mature conflict resolution begins with emotional control and active listening. Hearing both sides helps identify facts, needs, and misunderstandings before judging. The participants can then discuss a fair and workable solution, using respectful language and, when needed, a mediator. Immediate judgment, harsh anger, or ending communication may intensify the conflict rather than resolve it.
Which subject and chapter does this question cover?
This is a Class 11 Psychology question. Chapter: Motivation and Emotion. Topic: Managing Emotions.
