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Class 11 · English · Easy

Which option is an example of correctly adapting communication to the audience’s level?

Class 11 · English · Medium

If a student includes every minor detail in a report, so that the main message is no longer clear, which skill is lacking?

Class 11 · English · Easy

In which situation is an emotional barrier to communication most clearly visible?

Class 11 · English · Easy

If a person repeatedly changes the topic during a discussion, what effect may it have on the discussion?

Class 11 · English · Easy

If a person says, “I need your help because I did not understand this part,” what is this an example of?

Class 11 · English · Easy

During a phone call, if there is loud background noise, which solution is most appropriate?

Class 11 · English · Easy

In which situation will a written record be more useful than oral conversation?

Class 11 · English · Easy

If a speaker laughs at a listener's question, what effect may it have on communication?

Class 11 · English · Easy

Which option shows a correctly written report conclusion?

Class 11 · English · Easy

If a notice contains all the necessary details but uses very complex language, what problem is likely to occur?

Class 11 · English · Easy

If the subject line of a formal letter is too general, such as “Important matter,” what improvement should be made?

Class 11 · English · Medium

If two students understand different meanings of the same word, which step would be most useful for resolving the misunderstanding?

Class 11 · English · Medium

Which is an example of effective communication in customer service?

Class 11 · English · Medium

If body language conveys confidence but spoken words express uncertainty, what problem can occur in the message?

Class 11 · English · Medium

A student says my point was not heard but did not try to speak in the discussion. Which skill should be improved?

Class 11 · English · Easy

If you do not understand someone's point in a virtual meeting, which behaviour is appropriate?

Class 11 · English · Medium

If all the words in a presentation are written in capital letters, what effect can this have on the audience?

Class 11 · English · Easy

Which is the best way to avoid spreading misinformation?

Class 11 · English · Medium

If a speaker does not understand the audience's background, which risk increases?

Class 11 · English · Medium

In which situation may it be better to give feedback later instead of immediately?

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