If body language conveys confidence but spoken words express uncertainty, what problem can occur in the message?
Answer and explanation
Correct answer: Inconsistency between verbal and non-verbal signals can cause confusion
Spoken words are verbal signals, while posture, facial expression, and gestures are non-verbal signals. When these signals suggest different meanings, the receiver may be unsure whether the speaker is confident, doubtful, sincere, or hesitant. This inconsistency can reduce clarity and trust; it does not automatically change the channel or please the receiver.
Frequently asked questions
What is the correct answer to this question?
Inconsistency between verbal and non-verbal signals can cause confusion
Why is this the correct answer?
Spoken words are verbal signals, while posture, facial expression, and gestures are non-verbal signals. When these signals suggest different meanings, the receiver may be unsure whether the speaker is confident, doubtful, sincere, or hesitant. This inconsistency can reduce clarity and trust; it does not automatically change the channel or please the receiver.
Which subject and chapter does this question cover?
This is a Class 11 English question. Chapter: Father to Son. Topic: Communication Problems.
