किस स्थिति में भोजन व्यवसाय में शिकायत समाधान सही माना जाएगा?
In which situation is complaint handling considered correct in a food business?
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Correct Answer
A. शिकायत सुनकर कारण जांचना और उचित सुधार करनाListening to the complaint, checking the reason and making proper correction
Concept
Complaint handling supports customer trust and quality improvement. Exam tip: treat complaint as an improvement opportunity.
Why this answer is correct
The correct answer is A. शिकायत सुनकर कारण जांचना और उचित सुधार करना / Listening to the complaint, checking the reason and making proper correction. Complaint handling supports customer trust and quality improvement. Exam tip: treat complaint as an improvement opportunity.
Exam Tip
शिकायत समाधान ग्राहक भरोसा और गुणवत्ता सुधार में मदद करता है। परीक्षा में शिकायत को सुधार अवसर मानें।
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