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In a sensitive conversation a listener leans slightly forward and maintains a calm face. Which skill does this support?

Answer and explanation

Correct answer: Empathetic listening

The governing concept is empathetic listening expressed through attentive non-verbal behaviour. A slight forward lean can communicate interest, while a calm facial expression can make the speaker feel safe enough to continue. Option B is correct, although these cues should be respectful and not invade personal space. The other options suggest force, avoidance, or dominance, none of which is supported by the described behaviour.

Related tags

Empathetic ListeningNon-Verbal CuesActive ListeningNon VerbalCommunication Skills IArtificial IntelligenceClass 9 Mcq

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