In a meeting, a listener takes notes continuously but never looks at the speaker. What is the most balanced evaluation?

Correct answer: The listener may be recording information but showing limited non-verbal engagement

The governing concept is that non-verbal engagement should be interpreted with context rather than certainty. Continuous note-taking may show that the listener is processing or recording information, but the complete absence of visible eye contact can make attention and connection less clear. Option A gives the balanced evaluation. B assumes failure without evidence, C calls the listening perfect despite a limitation, and D incorrectly separates behaviour from communication.