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A local administration creates a chart showing citizen complaints by category and location. What is its purpose?

Answer and explanation

Correct answer: Identify problem patterns and set priorities

The governing concept is data visualisation for interpretation and decision-making. Grouping complaints by category and location makes concentrations, recurring issues and affected areas easier to compare than a long unorganised list. Officials can then investigate patterns and assign resources or priorities. A chart is not intended to hide complaints, erase unread data or use colours without conveying meaningful information.

Related tags

IctE-GovernanceData-VisualisationComplaint-ManagementData Interpretation And Basic VisualizationData LiteracyArtificial IntelligenceClass 9 Mcq

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