यदि संगठन का लक्ष्य ग्राहक संतुष्टि 90 करना है लेकिन शिकायत विभाग का अलग लक्ष्य तय नहीं है तो कौन सी कमी दिखती है?
If an organisation targets customer satisfaction of 90 but the complaint department has no separate target then which weakness is visible?
Explanation opens after your attempt
B. विभागीय उद्देश्यों का अभावAbsence of departmental objectives
Concept
The main objective must be divided into departmental targets. In exams connect organisational objective with departmental objective.
Why this answer is correct
The correct answer is B. विभागीय उद्देश्यों का अभाव / Absence of departmental objectives. The main objective must be divided into departmental targets. In exams connect organisational objective with departmental objective.
Exam Tip
मुख्य उद्देश्य को विभागीय लक्ष्यों में बांटना जरूरी है। परीक्षा में organisational objective को departmental objective से जोड़ें।
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