एक कंपनी ने अगले 6 महीनों में तकनीकी सहायता टिकटों का दोबारा खुलना 19 प्रतिशत से 8 प्रतिशत करने का लक्ष्य रखा। यह क्या है?
A company sets a target to reduce reopening of technical support tickets from 19 percent to 8 percent in 6 months. What is this?
Explanation opens after your attempt
B. उद्देश्यObjective
Concept
It is a measurable result target of service quality. In exams understand support ticket metric as objective.
Why this answer is correct
The correct answer is B. उद्देश्य / Objective. It is a measurable result target of service quality. In exams understand support ticket metric as objective.
Exam Tip
यह सेवा गुणवत्ता का मापनीय परिणाम लक्ष्य है। परीक्षा में support ticket metric को objective समझें।
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