किस स्थिति में पर्यावरण अध्ययन से customer loyalty मजबूत हो सकती है?
In which situation can environmental study strengthen customer loyalty?
Explanation opens after your attempt
A. कंपनी ग्राहक की नई सेवा अपेक्षा समझकर सदस्य सहायता कार्यक्रम बनाती हैCompany creates a member support programme after understanding new service expectations
Concept
Improving service by understanding customer expectations can increase loyalty. In exams connect customer expectations with service strategy.
Why this answer is correct
The correct answer is A. कंपनी ग्राहक की नई सेवा अपेक्षा समझकर सदस्य सहायता कार्यक्रम बनाती है / Company creates a member support programme after understanding new service expectations. Improving service by understanding customer expectations can increase loyalty. In exams connect customer expectations with service strategy.
Exam Tip
ग्राहक अपेक्षा समझकर सेवा सुधारना loyalty बढ़ा सकता है। परीक्षा में customer expectations को service strategy से जोड़ें।
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