यदि मुख्य उद्देश्य ग्राहक संतुष्टि है लेकिन लागत विभाग केवल खर्च कटौती पर इतना जोर देता है कि सेवा खराब हो जाती है तो समस्या क्या है?
If the main objective is customer satisfaction but the cost department stresses expense cuts so much that service worsens then what is the problem?
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Correct Answer
A. उद्देश्यों का असंतुलनImbalance of objectives
Concept
One objective should not harm another important objective. In exams understand balanced objectives as important.
Why this answer is correct
The correct answer is A. उद्देश्यों का असंतुलन / Imbalance of objectives. One objective should not harm another important objective. In exams understand balanced objectives as important.
Exam Tip
एक उद्देश्य दूसरे जरूरी उद्देश्य को नुकसान नहीं पहुंचाना चाहिए। परीक्षा में balanced objectives को important समझें।
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