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Customer Service

Class 12 Business Studies के इस tag से जुड़े questions। हर question के साथ chapter, topic, level और difficulty दी गई है।

Business StudiesWhy could business competitiveness increase after demonetisation?Class 12Business EnvironmentDemonetisationMediumBusiness StudiesWhich technological development has made round the clock customer service more practical?Class 12Business EnvironmentTechnological environmentExpertBusiness StudiesWhat is the most appropriate business impact of artificial intelligence based customer support?Class 12Business EnvironmentTechnological environmentExpertBusiness StudiesA bank places an automated voice system before a human agent in customer service. This is an example of which technological effect?Class 12Business EnvironmentTechnological environmentMediumBusiness StudiesA company adopts customer relationship management software to organise customer complaints. What is its main objective?Class 12Business EnvironmentTechnological environmentMediumBusiness StudiesWhat benefit can a business get from an online complaint system?Class 12Business EnvironmentTechnological environmentEasyBusiness StudiesUse of chatbots in customer service mainly shows which change?Class 12Business EnvironmentTechnological environmentEasyBusiness StudiesDissatisfaction rose because grievance handling for a multilingual customer base was available in only one language. What should be improved?Class 12Business EnvironmentSocial environmentHardBusiness StudiesRespect for elders is a strong value in a society. What behaviour should a healthcare provider adopt?Class 12Business EnvironmentSocial environmentMediumBusiness StudiesIn a multilingual society which step is suitable for customer service?Class 12Business EnvironmentSocial environmentEasyBusiness StudiesA service company started answering customer queries instantly through conversational artificial intelligence. This is related to which dimension?Class 12Business EnvironmentDimensions of business environmentHardBusiness StudiesA service company started answering customer queries instantly through conversational artificial intelligence. This is linked with which dimension?Class 12Business EnvironmentDimensions of business environmentHardBusiness StudiesArtificial intelligence based customer service comes under which dimension?Class 12Business EnvironmentDimensions of business environmentEasyBusiness StudiesIf new digital technology reduces distribution cost and speeds up customer service, what does it show?Class 12Business EnvironmentTechnological environmentHardBusiness StudiesSales are falling in a company and the manager decides only to increase advertising. Principle based analysis shows poor customer service as the real cause. Which significance does this show?Class 12Principles of ManagementSignificance of management principlesHardBusiness StudiesHow can customer service quality improve through management principles?Class 12Principles of ManagementSignificance of management principlesMediumBusiness StudiesIn a hotel the booking team sells a room but housekeeping does not receive the information. The customer becomes dissatisfied. What is the main lesson?Class 12Nature and Significance of ManagementCoordinationHardBusiness StudiesIf customer service team records complaints but does not inform product team what is lacking?Class 12Nature and Significance of ManagementCoordinationMediumBusiness StudiesIf the sales head motivated employees to speak politely with customers which function is this?Class 12Nature and Significance of ManagementFunctions of managementMediumBusiness StudiesIf customer complaints are higher than the set standard, which function will investigate and correct the situation?Class 12Nature and Significance of ManagementFunctions of managementMedium

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