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The statement says customer complaints are only a sales department issue and have no relation with objectives. What is correct?

Answer and explanation

Correct answer: Wrong because complaints relate to social objective and long term growth

Customer complaints are linked with consumer welfare and trust. In exams include complaints in objective analysis.

Related tags

Customer ComplaintsSocial ObjectiveLong Term GrowthObjectives Of ManagementNature And Significance Of ManagementBusiness StudiesClass 12 Mcq

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