An organisation provides after-sales support so that customer problems are solved quickly. Which objective does this relate to?

Correct answer: Social objective

The governing concept is that social objectives include responsibility toward consumers, not merely charitable activities. After-sales support helps customers use products properly, resolve defects, obtain service, and receive fair treatment after purchase. It therefore strengthens customer satisfaction and public trust, making option A the correct answer. Salary objective is concerned with employee compensation, branch objective would indicate physical expansion, and cash objective is not a standard classification of management objectives. After-sales service may indirectly protect sales and reputation, but the immediate objective shown by the facts is social responsibility toward customers. The support must also be genuine and timely to fulfil that responsibility effectively.