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What immediate effect could demonetisation have on cash-based sales?
Correct answer: D
The governing concept is the short-term business effect of a sudden cash shortage. When specified notes are withdrawn and replacement cash is not immediately available, customers may postpone purchases, and sellers may be unable to accept the usual payment method. Thus cash-dependent sales could temporarily decline, making option D correct. The word “temporarily” is important: it describes an immediate disruption and does not claim that sales must remain low forever. Option A uses an absolute and unsupported claim. Option B is also absolute because not every customer would instantly shift online. Option C concerns exports and does not follow directly from a domestic cash shortage.
What effect did demonetisation have on banking habits?
Correct answer: B
After demonetisation, many people had to use banks and formal banking channels to deposit old notes, obtain new notes, and make payments. This encouraged the use of bank accounts, deposits, and digital payment methods. Option A is the opposite effect, while C and D do not match the increase in banking and digital usage. Exam tip: Remember increased formal banking and digital transactions as key effects of demonetisation.
What type of currency is removed from circulation in demonetisation?
Correct answer: C
The governing concept is the meaning of demonetisation. In this process, the issuing authority withdraws the legal-tender status of specified currency notes, subject to the rules and arrangements announced for exchange or deposit. Therefore, option C is correct. The word “specified” matters because demonetisation does not necessarily remove every form of money or every note from use at the same time. Option A refers to financial securities, not currency notes. Option B refers to property records, and option D refers to business permissions; neither is money. The question asks what is removed from circulation, so the answer must identify the affected legal currency notes.
What change appeared in customer payment behaviour due to demonetisation?
Correct answer: D
Demonetisation removed specified currency notes from legal tender, creating a temporary shortage of cash and encouraging people and businesses to look for other payment methods. Digital wallets, bank transfers, cards, and mobile-based payments became more visible and were adopted by many customers where infrastructure and access allowed. Therefore, option D best describes the reported change in payment behaviour.
The change should be understood as a shift toward digital alternatives, not as a claim that every customer stopped using cash. Clay coins and exclusive use of foreign currency were not normal responses, and customers did not stop paying altogether. The key business-studies idea is that a sudden change in the monetary environment can influence consumer behaviour and accelerate digital payment adoption.
Demonetisation is an example showing that businesses should pay attention to what?
Correct answer: A
The governing concept is the external business environment, especially the political and legal policy conditions created by government decisions. Demonetisation was a public policy change that could affect available currency, customer payments, record keeping, and daily operations. Hence option A is correct: businesses must monitor changes in government policies and prepare suitable responses. Option B is an internal cosmetic matter and normally does not determine the wider operating environment. Option C is too narrow because business decisions are also shaped by customers, competitors, technology, law, and government. Option D may matter socially inside an organisation, but it does not represent the policy change illustrated by demonetisation.
Where did the process of exchanging cash mainly take place during demonetisation?
Correct answer: C
The governing concept is the institutional process used to exchange or deposit withdrawn notes. Banks were the principal authorised institutions because they maintain customer accounts, verify deposits, record transactions, and distribute permitted replacement currency under official rules. Therefore, option C is correct. The phrase “authorised places” allows for officially designated facilities where applicable; it does not mean that every public place could exchange notes. Cinema halls and sports grounds are not ordinary currency-exchange institutions. A petrol pump might be permitted to accept certain notes temporarily under specific directions, but it was not the general main channel for exchanging cash. Thus option B is too narrow and inaccurate.
What risk did businesses understand due to demonetisation?
Correct answer: A
The governing concept is operational risk and the value of payment diversification. A business that accepts only physical cash becomes vulnerable when a policy change, shortage, interruption, or customer preference affects cash availability. Demonetisation made this dependence visible, so option A is correct. Businesses could reduce the exposure by preparing alternatives such as cards, bank transfers, or other permitted digital payment methods, while also maintaining proper records. Option B is not a genuine risk in this context; improving service is generally a beneficial response. Option C describes a protective alternative, not the main vulnerability. Option D confuses compliance with risk: obeying legal rules is a responsibility, not the risk illustrated here.
Demonetisation was related to control over which type of income?
Correct answer: B
One major objective of demonetisation was to control undisclosed income and black money. Requiring old high-value notes to be deposited in banks could help authorities examine the sources of income. Declared and tax-paid income was not the target because it was already recorded in the formal system. Exam tip: Associate demonetisation with black money, counterfeit currency, and tax compliance.
Adopting payment apps after demonetisation shows which ability of a business?
Correct answer: C
The governing concept is business adaptation to a changing external environment. When cash conditions change, a business can continue serving customers by introducing suitable payment apps, training staff, communicating the new method, and following applicable rules. This response demonstrates flexibility and adaptation, so option C is correct. It does not mean that the business is trying to break rules; legitimate payment apps should be used transparently. The purpose is not to reduce customers, but to preserve convenience and transactions. Nor does digital payment adoption justify hiding expenses, because transactions should remain properly recorded. The example therefore illustrates adjustment and resilience rather than misconduct or contraction.
Sudden implementation of demonetisation shows which aspect of business environment?
Correct answer: D
When a government decision such as demonetisation is implemented suddenly, businesses may need to make immediate changes in cash handling, sales, production and planning. This shows that the business environment can be uncertain, as its changes cannot always be predicted fully in advance. Option A is incorrect because the environment is not always predictable. Exam tip: Remember dynamism and uncertainty as key features of the business environment, along with examples.
One major objective of demonetisation was to curb black money held in the form of cash. Therefore, hoarding black money in cash is the correct option. In contrast, opening bank accounts and making digital payments were outcomes that demonetisation sought to encourage, not reduce. Exam tip: Link demonetisation with black money, cash-based transactions, and digital payments.
What impact could demonetisation have on the sales policy of businesses?
Correct answer: A
The governing concept is adapting sales policy to customer payment conditions. If cash becomes temporarily difficult to obtain or use, a business can protect sales by accepting additional legitimate methods, such as cards, bank transfers, or approved digital payments. Therefore, option A is correct. Increasing payment options improves convenience and can reduce the chance that a willing customer abandons a purchase because cash is unavailable. Option B suggests concealment and is neither a sound sales policy nor lawful business practice. Option C would weaken accountability and violate basic record-keeping expectations. Option D is counterproductive because banks support settlement, deposits, and many alternative payment channels. The correct response is practical adjustment, not avoidance.
Demonetisation encouraged which kind of transactions more?
Correct answer: B
As cash availability became limited during demonetisation, the use of cards, bank transfers, mobile wallets and UPI-based payments increased. Such transactions create banking or digital records and are therefore more transparent. Unrecorded cash transactions are the opposite and were not encouraged. Exam tip: Link demonetisation with digital payments, formalisation and transparency.
In which area was technological use likely to increase after demonetisation?
Correct answer: A
The governing concept is the use of technology in payment systems, especially when businesses and customers seek alternatives to physical cash. Digital wallets, mobile applications, card machines, online transfers, and other electronic channels can help complete transactions and maintain sales when cash is inconvenient or unavailable. Therefore, option A is correct. The question does not claim that technology automatically solves every problem; it identifies the area most directly connected to the monetary change. Weather forecasting may use technology but is unrelated to the payment impact described. School uniforms and sports rules are also outside the business-payment context. Thus payment systems provide the clear and relevant answer.
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