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Class 11 Home Science Work, Livelihood and Career Essential soft skills at workplaceHard

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If a customer comes with wrong information, what is the best employee behaviour?

Answer and explanation

Correct answer: Patiently give correct information and explain options

Patient correction protects both customer relationship and truth. In exams, choose respectful correction in service.

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Customer Service Patience Communication Essential Soft Skills At Workplace Work Livelihood And Career Work Livelihood And Career Home Science Class 11 Mcq

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