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Class 11 Home Science Work, Livelihood and Career Essential soft skills at workplaceMedium

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Asking open questions to understand a customer's need improves which skill?

Answer and explanation

Correct answer: Listening and understanding

Open questions help understand the customer's real need. Exam tip: remember questioning in customer service.

Related tags

Home-Science Soft-Skills Customer-Service Essential Soft Skills At Workplace Work Livelihood And Career Work Livelihood And Career Home Science Class 11 Mcq

सुधार सुझाएँ / Earn

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