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Class 11 Home Science Work, Livelihood and Career Essential soft skills at workplaceMedium

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If a customer asks the same question again and again, what behaviour should an employee adopt?

Answer and explanation

Correct answer: Patient reply

Patience makes customer service better and respectful. Exam tip: remember calm replies for difficult customers.

Related tags

Home-Science Soft-Skills Customer-Service Essential Soft Skills At Workplace Work Livelihood And Career Work Livelihood And Career Home Science Class 11 Mcq

सुधार सुझाएँ / Earn

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