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Listening calmly to a customer's complaint is an example of which skill?किसी ग्राहक की शिकायत शांतिपूर्वक सुनना किस कौशल का उदाहरण है?
Answer and explanationउत्तर और व्याख्या
Correct answer:सही उत्तर: Patience and listeningधैर्य और सुनना
Calm listening improves customer service. Exam tip: connect complaint handling with patience and communication.शांत सुनना ग्राहक सेवा को बेहतर बनाता है। परीक्षा में शिकायत सुनना धैर्य और संचार दोनों से जोड़ें।
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