What can be the best result of quality in business?
Answer and explanation
Correct answer: Increase in customer trust
Consistent quality means that a product or service meets relevant standards and customer expectations. This can increase satisfaction and trust, support repeat purchases, and strengthen the business’s reputation. Quality alone does not guarantee success in every market, but the likely positive result among these options is greater customer trust. The other choices describe consequences opposite to good quality.
Frequently asked questions
What is the correct answer to this question?
Increase in customer trust
Why is this the correct answer?
Consistent quality means that a product or service meets relevant standards and customer expectations. This can increase satisfaction and trust, support repeat purchases, and strengthen the business’s reputation. Quality alone does not guarantee success in every market, but the likely positive result among these options is greater customer trust. The other choices describe consequences opposite to good quality.
Which subject and chapter does this question cover?
This is a Class 11 Business Studies question. Chapter: Business, Trade and Commerce. Topic: Concept, characteristics and objectives of business.
