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Subjects

Business Studies

Business Ethics

In Class 11 Business Studies, this topic explains how ethical values guide business decisions and conduct. Students learn the meaning and importance of business ethics, key elements that promote ethical behaviour, and the role of honesty, fairness, transparency, accountability and respect for stakeholders. It also helps them understand how ethical practices build trust, support responsible business, and complement the broader idea of social responsibilities.

Easy · Level 2 · 22 questions

TOPIC PRACTICE

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Up to 22 questions from this page. Select your focus, then start.

22 questions

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  1. Selling a product while hiding its defect
  2. Giving a receipt to the customer
  3. Recording expenses
  4. Providing service on time
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  1. Damage to trust and reputation
  2. Immediate legal exemption
  3. Increase in customer satisfaction
  4. Cost becoming zero
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  1. Give correct information to customers
  2. Sell defective goods secretly
  3. Gain profit through false promise
  4. Reduce quantity unfairly
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  1. ग्राहक को गलत जानकारी देकर बिक्री बढ़ाना
  2. गुणवत्ता और कीमत के बारे में सही जानकारी देना
  3. शिकायत मिलने पर ग्राहक को दोष देना
  4. नाप तौल में जानबूझकर कमी करना
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  1. गलती होने पर उसे छिपाना
  2. गलती स्वीकार कर कारण खोजकर सुधार करना
  3. कर्मचारी को बिना कारण दोष देना
  4. ग्राहक की शिकायत हटाना
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  1. ग्राहक विश्वास घटेगा और प्रतिष्ठा खराब होगी
  2. ग्राहक विश्वास हमेशा बढ़ेगा
  3. लागत समाप्त हो जाएगी
  4. शिकायतें कभी नहीं आएंगी
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  1. Customer trust and reputation become stronger
  2. Wrongful profit immediately increases
  3. Need for law ends
  4. Quality checking stops
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  1. Selling by knowingly giving false information to customers
  2. Giving correct product information
  3. Providing a solution after a complaint
  4. Doing quality checks
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  1. Giving correct information to customers and maintaining quality
  2. Making false claims
  3. Selling defective products secretly
  4. Treating employees unfairly
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  1. Damage to trust and reputation
  2. Customer trust will always increase
  3. Quality will improve automatically
  4. There will be no effect
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  1. Social and ethical responsibility
  2. Creativity
  3. Time management
  4. Bookkeeping
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  1. So customers have correct expectations and trust remains
  2. So customers get confused
  3. So complaints increase
  4. So quality decreases
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  1. When the idea is against society and law
  2. When the idea needs more effort
  3. When the idea is new
  4. When the idea faces competition
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  1. Giving correct information and keeping promises
  2. Hiding facts from customers
  3. Calling a poor product excellent
  4. Breaking rules for profit
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  1. Trust and long-term relationships
  2. Immediate deception
  3. Customer confusion
  4. Ignoring rules
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  1. जब मांग असुरक्षित या अनैतिक हो
  2. जब मांग स्पष्ट हो
  3. जब ग्राहक समय पर भुगतान करे
  4. जब वस्तु उपलब्ध हो
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  1. ईमानदार जानकारी देना और ग्राहक हित का ध्यान रखना
  2. झूठे दावे करके बिक्री बढ़ाना
  3. कम गुणवत्ता छिपाना
  4. कर्मचारियों का शोषण करना
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  1. व्यवसाय को सुरक्षित और भरोसेमंद चलाने के लिए
  2. करों से हमेशा बचने के लिए
  3. ग्राहक अधिकार समाप्त करने के लिए
  4. गुणवत्ता घटाने के लिए
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  1. Because it breaks customer trust and ethical standards
  2. Because it always increases profit
  3. Because it is the best business strategy
  4. Because customers never check information
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  1. It builds trust, long-term relationships, and reputation
  2. It allows cheating customers
  3. It explains how to break rules
  4. It is only a way to increase cost
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  1. It makes the business safer, more trustworthy, and lawful
  2. It removes customer needs
  3. It removes all risks
  4. It always stops production
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  1. Honesty and ethical business behaviour
  2. Weak marketing
  3. Distance from customers
  4. Fear of the market

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