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service-work MCQ Questions for Class 12

service-work se related questions ko ek jagah revise karein. Har question me bilingual content, answer feedback aur explanation available hai.

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Practice Questions

3 questions tagged with service-work.

Question 1/3 Hard Home Science Work, Livelihood and Career Life skills for livelihood Class 12 Level 39

यदि किसी सेवा कार्य में लाभार्थी बहुत चिंतित है तो पहले कौन सा जीवन कौशल प्रयोग करना चाहिए?

If a beneficiary is very anxious in a service work which life skill should be used first?

Explanation opens after your attempt
Correct Answer

D. सक्रिय सुनना और सहानुभूतिपूर्ण संवादActive listening and empathetic communication

Step 1

Concept

An anxious person should first be listened to and understood. In exams connect service skill with empathy.

Step 2

Why this answer is correct

The correct answer is D. सक्रिय सुनना और सहानुभूतिपूर्ण संवाद / Active listening and empathetic communication. An anxious person should first be listened to and understood. In exams connect service skill with empathy.

Step 3

Exam Tip

चिंतित व्यक्ति को पहले सुना और समझा जाना चाहिए। परीक्षा में service skill को empathy से जोड़ें।

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Question 2/3 Easy Home Science Work, Livelihood and Career Work, careers and livelihood Class 12 Level 6

सेवा कार्य में ग्राहक की बात ध्यान से सुनना किस कौशल का भाग है?

Listening carefully to a customer in service work is part of which skill?

Explanation opens after your attempt
Correct Answer

C. सक्रिय सुननाActive listening

Step 1

Concept

Active listening helps understand customer needs. In exams write listening as part of communication skills.

Step 2

Why this answer is correct

The correct answer is C. सक्रिय सुनना / Active listening. Active listening helps understand customer needs. In exams write listening as part of communication skills.

Step 3

Exam Tip

सक्रिय सुनना ग्राहक की जरूरत समझने में मदद करता है। परीक्षा में सुनने को संचार कौशल का भाग लिखें।

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Question 3/3 Easy Home Science Work, Livelihood and Career Work, careers and livelihood Class 12 Level 5

व्यक्तिगत स्वच्छता सेवा कार्यों में क्यों जरूरी है?

Why is personal hygiene necessary in service work?

Explanation opens after your attempt
Correct Answer

D. स्वास्थ्य और विश्वास बनाए रखने के लिएTo maintain health and trust

Step 1

Concept

Hygiene is linked with service quality and health. In exams connect hygiene with professional behaviour.

Step 2

Why this answer is correct

The correct answer is D. स्वास्थ्य और विश्वास बनाए रखने के लिए / To maintain health and trust. Hygiene is linked with service quality and health. In exams connect hygiene with professional behaviour.

Step 3

Exam Tip

स्वच्छता सेवा की गुणवत्ता और स्वास्थ्य से जुड़ी है। परीक्षा में स्वच्छता को पेशेवर व्यवहार से जोड़ें।

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