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customer relation MCQ Questions for Class 12

customer relation se related questions ko ek jagah revise karein. Har question me bilingual content, answer feedback aur explanation available hai.

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2 questions tagged with customer relation.

Question 1/2 Medium Home Science Work, Livelihood and Career Entrepreneurship: definition and characteristics Class 12 Level 46

यदि उद्यमी उत्पाद बेचने के बाद ग्राहक से प्रतिक्रिया लेता है तो कौन सी विशेषता दिखती है?

If an entrepreneur takes feedback from customers after selling a product, which characteristic is shown?

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Correct Answer

A. निरंतर सुधारContinuous improvement

Step 1

Concept

Taking feedback after sale improves both product and customer relationship. In exams, value after-sale service.

Step 2

Why this answer is correct

The correct answer is A. निरंतर सुधार / Continuous improvement. Taking feedback after sale improves both product and customer relationship. In exams, value after-sale service.

Step 3

Exam Tip

बिक्री के बाद प्रतिक्रिया लेना सुधार और ग्राहक संबंध दोनों बढ़ाता है। परीक्षा में बिक्री के बाद सेवा को महत्व दें।

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Question 2/2 Hard Home Science Work, Livelihood and Career Traditional occupations in India - Visual arts Class 12 Level 17

कला उत्पाद में खराब समीक्षा मिलने पर कारीगर का पेशेवर उत्तर क्या होना चाहिए?

What should be a professional response by an artisan after receiving a poor review?

Explanation opens after your attempt
Correct Answer

A. समस्या समझकर सुधार या समाधान देनाUnderstand the issue and offer improvement or solution

Step 1

Concept

A professional response improves trust and service quality. In exams connect complaint handling with customer relations.

Step 2

Why this answer is correct

The correct answer is A. समस्या समझकर सुधार या समाधान देना / Understand the issue and offer improvement or solution. A professional response improves trust and service quality. In exams connect complaint handling with customer relations.

Step 3

Exam Tip

पेशेवर उत्तर भरोसा और सेवा गुणवत्ता बढ़ाता है। परीक्षा में complaint handling को customer relation से जोड़ें।

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