एक company की public communication policy respectful language कहती है पर crisis में staff rude replies देते हैं। समस्या क्या है?
A company's public communication policy says respectful language but staff gives rude replies in crisis. What is the problem?
Correct answer and explanation
A. Policy practice alignment कमजोर हैPolicy practice alignment is weak
Simple Explanation
Policy promise को behaviour में लागू होना चाहिए। परीक्षा में policy implementation को actual conduct से जांचें। / Policy promise should be implemented in behaviour. In exams check policy implementation through actual conduct.
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