एक company ने product return rate को तीन months में 9 प्रतिशत से 4 प्रतिशत करने का objective रखा। यह किस business result से जुड़ा है?
A company set an objective to reduce product return rate from 9 percent to 4 percent in three months. This is linked with which business result?
Correct answer and explanation
A. गुणवत्ता सुधारQuality improvement
Simple Explanation
return rate घटाना quality और customer satisfaction सुधार से जुड़ा है। परीक्षा में defect return target को quality objective मानें। / Reducing return rate is linked with quality and customer satisfaction improvement. In exams treat defect return target as quality objective.
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