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Why is a greeting used in a formal email?

Answer and explanation

Correct answer: To begin the email politely and respectfully

A greeting such as “Dear Sir/Madam” or “Respected Ma’am” opens a formal email courteously. It acknowledges the recipient and establishes a respectful, professional tone before the main message begins. The subject line identifies the topic, an attachment button adds a file, and the address field identifies the recipient; none of these functions belongs to the greeting.

Related tags

Formal EmailEmail EtiquetteThe Fun They HadEnglishClass 9 Mcq

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