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English · easy

In which situation is two-way communication most necessary?

Answer and explanation

Correct answer: When a problem must be understood and a solution must be decided

Two-way communication includes a message and a response, allowing participants to ask questions, clarify meanings, share viewpoints, and reach agreement. These steps are essential when understanding a problem and deciding its solution. A notice or time announcement can usually be one-way, and option D explicitly says feedback is unnecessary.

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