What is a good first step when starting a telephone conversation?
Answer and explanation
Correct answer: Give a polite greeting and introduce yourself
A telephone conversation should normally begin with a polite greeting, the speaker’s name or organisation, and a brief check that the other person is available. This establishes identity and a respectful tone because visual cues are absent. Starting abruptly without identification, interrupting, or speaking loudly can seem discourteous and may make the conversation difficult.
Frequently asked questions
What is the correct answer to this question?
Give a polite greeting and introduce yourself
Why is this the correct answer?
A telephone conversation should normally begin with a polite greeting, the speaker’s name or organisation, and a brief check that the other person is available. This establishes identity and a respectful tone because visual cues are absent. Starting abruptly without identification, interrupting, or speaking loudly can seem discourteous and may make the conversation difficult.
Which subject and chapter does this question cover?
This is a Class 9 English question. Chapter: The Fun They Had.
