A message is factually correct but written in very harsh language. Which quality is missing?
Answer and explanation
Correct answer: Courtesy
Correct facts show correctness, but effective communication also requires courtesy. Harsh or insulting language may make the receiver defensive, damage relationships, and distract from the information. A courteous message can communicate the same facts respectfully. The question does not state that information is missing or unclear.
Frequently asked questions
What is the correct answer to this question?
Courtesy
Why is this the correct answer?
Correct facts show correctness, but effective communication also requires courtesy. Harsh or insulting language may make the receiver defensive, damage relationships, and distract from the information. A courteous message can communicate the same facts respectfully. The question does not state that information is missing or unclear.
Which subject and chapter does this question cover?
This is a Class 9 English question. Chapter: The Fun They Had.