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The receiver understood the words of a message but not the sender's intention. At which level did communication remain incomplete?

Answer and explanation

Correct answer: Decoding of meaning and intention

Decoding is more than recognising individual words; it includes interpreting the meaning, purpose, and implication intended by the sender. In this case the message was transmitted and its words were recognised, but the intention was not understood. Therefore decoding remained incomplete, while channel availability and physical delivery were adequate.

Related tags

DecodingIntentionMeaningCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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