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In which situation would inconsistency between oral and written messages be most serious?

Answer and explanation

Correct answer: Announcing the date and time of an examination

The governing concept is consistency and accuracy across communication channels. Examination date and time are operational facts on which students base attendance, preparation and travel. If an oral announcement conflicts with the written notice, some students may arrive late, miss the examination or prepare for the wrong schedule. Therefore, option C is correct. The other situations are informal or low-consequence, so inconsistency would usually cause less serious harm.

Related tags

Message ConsistencyExam InformationOral CommunicationWritten CommunicationCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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