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In a dispute both sides keep repeating their own views. What should be the first step toward a solution?

Answer and explanation

Correct answer: Listen carefully to each other's perspective

Before proposing a solution, each side needs to understand the other side’s concern, evidence, and intended outcome. Careful listening can reveal whether the dispute is about facts, assumptions, needs, or wording. Raising voices, blaming someone else, or ending dialogue prevents this essential understanding.

Related tags

Conflict ResolutionPerspectiveActive ListeningPerspectives In Communication And BarriersCommunication Skills IArtificial IntelligenceClass 9 Mcq

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