Artificial Intelligence
Perspectives in communication and barriers
In this Class 9 Artificial Intelligence topic from Communication Skills-I, students explore how perspectives shape the way people send, receive, and interpret messages. They learn to recognise common communication barriers, including unclear language, assumptions, cultural differences, emotions, poor listening, physical distractions, and technology-related problems, and understand how these can lead to misunderstanding. The topic develops empathy, attentive listening, clear expression, and practical ways to improve communication in everyday and collaborative situations.
Topic overviewटॉपिक का परिचय
Concept revisionअवधारणाओं का पुनरावर्तन
What problem can result from repeatedly interrupting someone’s turn to speak in a virtual meeting?
When a participant interrupts repeatedly, two or more people may speak at the same time. Their voices can overlap, important words may be missed, and listeners may not know which speaker to follow.
In which situation does empathy make communication most effective?
Empathy means recognising and responding appropriately to another person’s feelings. It is especially important when someone is sad or upset because a respectful, understanding response can provide support and prevent further distress.
Which behaviour shows the correct way to receive feedback?
Useful feedback can identify strengths, errors, and possible improvements. Listening calmly allows the receiver to understand the message, ask sensible questions, and decide what action to take.