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In a conflict, a speaker first acknowledges the other side's concern and then suggests a solution. Why is this strategy effective?

Answer and explanation

Correct answer: It increases respect and the possibility of cooperation

The governing concept is respectful conflict communication. Acknowledging the other person’s concern shows that the speaker has listened and recognises the issue; this reduces defensiveness and builds trust. Once the person feels heard, discussing a practical solution and cooperating becomes more likely. The strategy does not ignore the problem, merely increase authority, or make the discussion one-sided. Therefore, option A correctly explains its effectiveness.

Related tags

Conflict ResolutionAcknowledgementCooperationEmpathetic CommunicationCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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