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If the system becomes unstable after updating a device driver to an incorrect version what is the most appropriate step?

Answer and explanation

Correct answer: Roll back to the previous stable driver

The governing troubleshooting concept is reverting the most recent faulty change. A device driver connects the operating system with hardware, so an incompatible version can cause crashes, errors, or instability. Using the rollback feature restores the previous known-good driver while preserving user files and avoiding unnecessary destructive actions. Option D is correct; formatting the drive, deleting files, or replacing the monitor does not directly correct an incorrect driver.

Related tags

IctDriver-RollbackTroubleshootingUsing An Operating System And File ManagementIct (Information & Communication Technology) Skills IIct Information Communication Technology Skills IArtificial IntelligenceClass 9 Mcq

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