If a speaker gives an example that may be sensitive or offensive to listeners without understanding their background, which two weaknesses are evident in the communication process?
Answer and explanation
Correct answer: Lack of audience analysis and cultural sensitivity
Audience analysis requires considering listeners’ backgrounds, experiences, values, and possible sensitivities before choosing examples. Cultural sensitivity means avoiding stereotypes or examples likely to humiliate or offend people and adapting language respectfully. The problem described is not primarily about timing, vocal variety, research depth, citations, visual design, or technical delivery.
Frequently asked questions
What is the correct answer to this question?
Lack of audience analysis and cultural sensitivity
Why is this the correct answer?
Audience analysis requires considering listeners’ backgrounds, experiences, values, and possible sensitivities before choosing examples. Cultural sensitivity means avoiding stereotypes or examples likely to humiliate or offend people and adapting language respectfully. The problem described is not primarily about timing, vocal variety, research depth, citations, visual design, or technical delivery.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Perspectives in communication and barriers.