If a person says, “Your point is important, but we will hear all sides before making a decision,” which communication skill does this response demonstrate?
Answer and explanation
Correct answer: Active listening and participative decision-making
The response acknowledges one person’s contribution and commits to hearing other perspectives before deciding. That combination shows active listening and participative decision-making. One-way communication would announce a decision without inviting views, while aggression attacks others and topic avoidance refuses to address the decision at all.
Frequently asked questions
What is the correct answer to this question?
Active listening and participative decision-making
Why is this the correct answer?
The response acknowledges one person’s contribution and commits to hearing other perspectives before deciding. That combination shows active listening and participative decision-making. One-way communication would announce a decision without inviting views, while aggression attacks others and topic avoidance refuses to address the decision at all.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Perspectives in communication and barriers.