If a person keeps repeating only their own point during a difficult discussion and does not listen carefully to the other person’s reasons, which skill is weakest?
Answer and explanation
Correct answer: Active and empathetic listening
Active and empathetic listening requires paying attention, understanding the other person’s reasons, and responding to what was actually said. Repeating only one’s own point shows that the person is not processing or acknowledging the other perspective. Assertive speaking can be useful, but it should not replace listening. Body language and written organisation are not the main skills described in this situation.
Frequently asked questions
What is the correct answer to this question?
Active and empathetic listening
Why is this the correct answer?
Active and empathetic listening requires paying attention, understanding the other person’s reasons, and responding to what was actually said. Repeating only one’s own point shows that the person is not processing or acknowledging the other perspective. Assertive speaking can be useful, but it should not replace listening. Body language and written organisation are not the main skills described in this situation.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Perspectives in communication and barriers.
