An important message was sent to the correct person, but acknowledgement of its receipt was not obtained. As a result, the task was not completed on time. Which communication step was missed?
Answer and explanation
Correct answer: Obtaining acknowledgement of receipt
Acknowledgement confirms that the intended person has received and noticed the message. This is especially important for urgent or time-bound work. The channel was already selected and the message was drafted and sent, while progress feedback would come later. The missing immediate step is therefore confirmation of receipt.
Frequently asked questions
What is the correct answer to this question?
Obtaining acknowledgement of receipt
Why is this the correct answer?
Acknowledgement confirms that the intended person has received and noticed the message. This is especially important for urgent or time-bound work. The channel was already selected and the message was drafted and sent, while progress feedback would come later. The missing immediate step is therefore confirmation of receipt.
Which subject and chapter does this question cover?
This is a Class 9 Artificial Intelligence question. Chapter: Communication Skills-I. Topic: Communication cycle and its elements.
