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During a presentation the speaker sounded confident but kept looking down. What problem does this show?

Answer and explanation

Correct answer: Inconsistency between verbal and non-verbal cues

Confidence in the voice is a verbal or paralinguistic cue, while continually looking down is a non-verbal cue that may suggest discomfort, uncertainty, or lack of engagement. When these signals conflict, the audience may be unsure which message to trust. The situation does not primarily show channel failure, incomplete content, or absent feedback.

Related tags

Communication CycleNon-Verbal CuesInconsistencyCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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