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A speaker treats audience disagreement as personal opposition. What improvement is needed?

Answer and explanation

Correct answer: Distinguish criticism of an idea from criticism of a person

Constructive communication separates a person from the idea being discussed. Audience members may question evidence, reasoning, or a conclusion without attacking the speaker personally. Option D is correct because recognising this distinction encourages calm listening and respectful response. Stopping disagreement, hearing only supporters, or speaking loudly suppresses discussion rather than improving communication.

Related tags

DisagreementPersonalisationRespectPerspectives In Communication And BarriersCommunication Skills IArtificial IntelligenceClass 9 Mcq

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