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A school posted a holiday notice only on its website even though many parents lacked internet access. What was the major communication error?

Answer and explanation

Correct answer: The channel was not chosen according to receiver access

A channel is effective only if the intended receivers can access and use it. Since many parents had no internet access, a website alone could not reliably deliver the notice. The school should have added accessible channels such as a message, call, or printed notice. The issue was not message length, feedback detail, or sender identity.

Related tags

Audience AccessChannel SelectionDigital DivideCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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