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A person was already angry while reading a message and interpreted a neutral sentence as aggressive. Which influence is demonstrated?

Answer and explanation

Correct answer: Receiver's emotional state

A receiver's emotional state can colour the decoding process. Anger may make neutral words appear hostile, even when the sender intended no aggression. Therefore the interpretation was influenced by the receiver's psychological condition, not by channel length, cost, or handwriting.

Related tags

Emotional StateDecodingPsychological BarrierReceiverCommunication Cycle And Its ElementsCommunication Skills IArtificial IntelligenceClass 9 Mcq

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